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FAQs – Frequently Asked Questions

General

Are renovations complete?

Renovations Completed in March 2015

Yes.  Our $1.5 million full renovation of the hotel was completed in March 2015.

What is the minimum age for check-in?

Check-In Age

You must be at least 18 years of age to check-in at Laguna Beach House.

Are you pet friendly?

Pet Friendly

Yes! We welcome up to two dogs* per room, each under 50 lbs. A Pet Waiver must be signed and a $75 non-refundable pet deposit will be charged upon check-in.

We do not allow pit bulls.

Do you have a pool?

Pool Time

Yes, our pool is open from 9:00am to 9:00pm.

Do you have a hot tub?

Hot Tub

Yes, our hot tub is open from 9:00am to 11:00pm.

Do you have a spa or salon?

Spa & Salon

No, but here are a few we would suggest:
The Hudson Salon
International Hair Salon

Do you have a fitness center?

Fitness

No, but we would suggest checking out Laguna Health Club.

What does the Nightly Amenity Fee include?

Nightly Amenities for our Guests

  • Unlimited high speed wireless internet access
  • Yogurt, coffee and tea served in the Lobby each morning
  • Cookies and milk in the Lobby each evening
  • USA Today newspapers available in the Lobby
  • In-room coffee provided daily
  • Beach amenities including: towels, chairs, umbrellas, buckets and shovels

Do you charge for parking?

Parking Fees

Yes, there is a charge of $15 per vehicle, per night.

How far are you from Main Beach?

Main Beach Info

A short 10 minute walk along Heisler Park.

Local Information

Do you have a spa or salon?

Spa & Salon

No, but here are a few we would suggest:
The Hudson Salon
International Hair Salon

Do you have a fitness center?

Fitness

No, but we would suggest checking out Laguna Health Club.

Do you have suggestions on places to eat?

Eat

Yes, check out the map here from places nearby.

Reservations

I confirmed through a third-party, how do I make changes or cancel that reservation?

Third Parties

We are unable to modify or cancel third-party reservations.
Contact the company directly that you confirmed with.

Can I request an early arrival?

Early Arrival

Early arrivals are based on availability on day of arrival. Please call 949-497-6645 prior to your arrival for more information.

What is the cancellation policy?

Cancellation

Our cancellation policy is dependent on the rate or package purchased. We have a 7 day prior to arrival cancellation policy on most reservations. You must cancel by 4pm local time, 7 days prior to arrival to avoid penalty.

What is the minimum age for check-in?

Check-In Age

You must be at least 18 years of age to check-in at Laguna Beach House.

Do you have roll-aways?

Roll-Aways

No, we do not have roll-aways.

Do you have cribs and pack-n-plays?

Cribs & Pack-n-Plays

Yes, they are both available by request and based on availability.
There is no additional charge.

How can I view or edit my reservation?

Click here and select “My Reservations” at the top.

Location

What are your cross streets?

Cross Streets

We are between Myrtle Street and Jasmine Street.

What is the closest airport?

Airport

John Wayne Airport (SNA) is approximately 15 miles from the hotel.

Meetings & Events

I am interested in hosting a meeting or event, who can I contact?

Meeting or Event

Please request a proposal and someone will reach out to you shortly.